Review from JS Coventry (1339 views)

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Review of: RE10
Review date: 12 March 2007
Insolvency Practitioner who handled case: Andrew Bowers
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 7 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 9 out of 10
Their speed of response: 9 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
was left with serious financial problems after partner left debts £37,000
My interaction with the company:
Listened and gave time to think over - absolutely no pressure sale
Why I gave the ratings I did:
I was never too much trouble always returned calls promptly and did everything in time scale quoted
One thing they did - which really impressed me:
Answered a call at 7.30 pm promptly
One thing they did - which I felt could be improved:
 
Other points

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Reviewer quotes

  • RE10
kept in contact while setting it all up and the care was fantastic
Review from DW1103, 20-Mar-2012
Answered a call at 7.30 pm promptly
Review from JS Coventry, 12-Mar-2007
Joanna - who helped every step of the way
Review from 1402phi, 14-Jan-2013
I was originally going to do a joint IVA with my husband but when his circumstances changed then i d...
Review from IThak1094 , 08-Feb-2012
enabled me to make amendments to get things moving quickly so when the hard copy came I simply check...
Review from Ackers, 10-Jan-2013

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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