Review from Sarah oreilly (343 views)

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Review of: Not Known
Review date: 20 August 2010
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 5 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am a single parent of 3 children. I recieve no maintenance for 2 of the children. I have 50K debt which has accumulated from having to live off credit cards in hard times and make improvements to accomodate the childrens growing needs.
My interaction with the company:
I sent an enquiry via internet. I was contacted the following day and offered a debt management programme. The following day i was contacted by gareth who suggested an IVA would be more benefical and get me debt free quicker. Once all the paper work was complete a date was set and then I was kept informed as to the progress and outcome.
Why I gave the ratings I did:
I felt Gareth was excellent in keeping me informed and sending out relevant information.
One thing they did - which really impressed me:
Informed me of different options.
One thing they did - which I felt could be improved:
 
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Reviewer quotes

  • Not Known
The speed of the whole process since agreeing to an IVA. Quite happy with everything the company has...
Review from Mr H, 29-Jun-2011
They were able to get the creditors off my back
Review from Mr Davies, 22-Jun-2011
Just the overall way everything was explained and how I was made to feel at ease about it all.
Review from Durham Lady, 13-Jul-2011
Although I still get phone calls from a few creditors they have managed to keep most of my creditors...
Review from Howard, 17-Mar-2011
The fact that they did all the work, i had nothing to worry about.
Review from Jonathan, 10-Dec-2010

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Last 5 comments(for Reviews)

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  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...
  • FJ: I’m sorry you aren’t happy with how we’ve handled your IVA. During your IVA if you earn mo...
  • been with Freeman Jones for 4 years it all sounds good to begin with but they are not to be trusted ...
  • All I can advise is no debt is written off until your IVA completes, if nothing changes based on the...

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    A useful site that is free to use and full of useful... - by , 01/03/2008
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