Review from Mike (588 views)
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|Review of: Debt Lifeboat|
|Review date: 09 August 2010|
|Insolvency Practitioner who handled case: Phillip Allen|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 4 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||9 out of 10|
|Their customer service:||9 out of 10|
|Their speed of response:||9 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||9 out of 10|
|Overall Insolvency Practitioner Rating:||9 out of 10|
|I was divorced with approx £70K of debt and living in rented accommodation.|
|My interaction with the company:|
|I met Phillip Allen and he clearly explained my options and helped me put my proposals together. Several months into the arrangement my employer went into receivership leaving me out of work and with only state benefits to rely on. More recently, I managed to secure a divorce settlement from my ex-wife which enabled me to offer a lump sum payment in settlement of my outstanding arrangement.|
|Why I gave the ratings I did:|
|Despite it being a very unpleasant and difficult period of my life, Phillip Allen and the staff of Debt Lifeboat were always professional, polite and, at times, extremely patient in dealing with my changing circumstances throughout the arrangement.|
|One thing they did - which really impressed me:|
|Dsiplayed unbelievable patience whilst I was negotiating a settlement with my ex-wife.|
|One thing they did - which I felt could be improved:|
|I dont believe anybody tells you what the true implications of having an IVA are and how they impinge on your life. An honest and frank information booklet might be useful - telling you how it will really be.|
|Lesson learnt - dont live beyond your means, no matter what the circumstances.<br> <br>|
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- Debt Lifeboat
Phillip Allens customer facing skills are brilliant. He has an empathy with the client and does not ...
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