Review from ZL (522 views)

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Review of: Debt Free Direct
Review date: 02 August 2010
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 1 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I run into debt by living above my means without having a good control on my finance, it was pretty simple to get a credit card at that time with a wapping £2000 limit, also over draft was put in without asking and the bank did call me to ofeer me a loan all they need is me to say yes over the phone and the money will be in my account in 2 hrs, it was like easy money everywhere, it was easy to spend but it started to get harder to pay it back so I did only pay minimum payment for about 4 years and then I notice that this will never end so I did deceide first to stop paying and the threats start so it was very stressful and no sleepy night, then I was the adv for DFD and deceided to give them a call and it was the best call ever now its nearly 2 years in the IVA and i feel im more in control and more relaxed even there is no much money left in my pocket
My interaction with the company:
it was brilliant
Why I gave the ratings I did:
because they are good
One thing they did - which really impressed me:
all good
One thing they did - which I felt could be improved:
 
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Reviewer quotes

  • Debt Free Direct
They were very caring!
Review from PC71, 29-Oct-2010
listened without being patronising
Review from bristol bb, 23-Jul-2010
I can talk to them anytime and they are alwasys helpful
Review from DianaRegina Rogers, 12-Jul-2010
The one thing that impressed me was how understanding & helpful they were when I first called them.
Review from janis, 25-Jun-2010
Courier to pick up and check documants
Review from Elaine, 26-Jun-2010

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  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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