Review from bigtrouble (754 views)

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Review of: McCambridge Duffy & Co
Review date: 31 July 2010
Insolvency Practitioner who handled case: Judy Mooney
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
Couple living in North, 90K debt - husband works I dont due to children. Relocated several times to better promotion prospects but husbands income didnt rise due to economic downturn - used credit to plug the gaps in income
My interaction with the company:
We were referred to them and they took us through the whole process, answering all our questions along the way. We supplied all info needed, signed a proposal which they drafted and our IVAs were accepted 29th July 2010
Why I gave the ratings I did:
I cannot fault the company at all. Particular thankas to Sean Doran who took the time to answer all my questions and put up with my children screaming in the background! Never felt ashamed when talking to them and they whoever I spoke to was always calm and reassuring
One thing they did - which really impressed me:
Documentation sent our very promptly and all emails answered the same day
One thing they did - which I felt could be improved:
nothing 
Other points
IVA approved - 17p in the pound to repay and I am just grateful to have the chance to start over

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Reviewer quotes

  • McCambridge Duffy & Co
They never once judge me over my situation or made any negative comments. Excellent!
Review from Bootneck, 16-Dec-2009
All the support that they provide
Review from Roger , 20-Mar-2013
There turnaround time and there staff.
Review from mr kayum, 08-Jan-2010
Communication. When they said that they would contact you, they kept to their promise.
Review from Martin, 10-Aug-2011
Customer service - speed of which I was directed to people I needed to talk to and courtesy of retur...
Review from Stevens, 29-Sep-2010

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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