Review from Ian Simpson (731 views)
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|Review of: IVA Advice Company|
|Review date: 27 July 2010|
|Insolvency Practitioner who handled case: Melanie Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 7 days|
|Weeks to IVA proposal after decision made: 3 weeks|
|Weeks to IVA accepted/rejected after decision made: 4 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I am an Operations Manager who before consulting for an IVA proposal accumalated 45k of unsecured debt. Melanie Giles and team helped me through the process with professionalism and ease. I couldn tof done it without them and would recommend their services to anyone going through what i did.|
|My interaction with the company:|
|i initially filled in the online form and was promptly called back by tina one of the advisors who went through my application, this was then followed up with papaerwork and futher calls from the team and melanie herself to make sure the process ran smoothly and the best option was picked.|
|Why I gave the ratings I did:|
|I cant fault Melanie Giles and her team. I was sceptical about going for this option and I wish I had consulted Melanie and her team alot earlier than i did.|
|One thing they did - which really impressed me:|
|Personal attention. It was like bringing your problem to a known and trusted friend.|
|One thing they did - which I felt could be improved:|
|Nothing. Spotless interaction and professionalism.|
|the whole process has made me aware of the exact problem I had and how to manage money better.|
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