Review from Jacqui (483 views)

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Review of: Debt Free Direct
Review date: 01 July 2010
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I broke up with my partner and he left me with a lot of debt to repay. Debt Free Direct helped me cope with it all.
My interaction with the company:
I rang them and they sent me a lot of information on IVA and bankruptcy. I went for an IVA because it suited my situation. I was accepted and havent looked back. I recommend them to everyone. They were very good.
Why I gave the ratings I did:
I rated them 10 out of 10 because I couldnt have got myself out of the situation I was in without their expert help and advice.
One thing they did - which really impressed me:
Listened!
One thing they did - which I felt could be improved:
Nothing really 
Other points

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Reviewer quotes

  • Debt Free Direct
Helpful on-the-spot advice and seemed to have very good knowledge.
Review from Steve, 23-Jun-2010
I recieved quite a threatening call they told me to ignore it and they would contact them.
Review from Stuart, 27-Jun-2010
quick
Review from hatch, 26-Jun-2010
Courier to pick up and check documants
Review from Elaine, 26-Jun-2010
ABSOLUTELY NOTHING
Review from Mrs Angry , 01-Jul-2008

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Last 5 comments(for Reviews)

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  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff
  • Thank you for this detailed review. I am also a teacher and have also found myself in a position wh...
  • I can totally relate and agree with you on this. They will take far to much than you can afford and ...

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