Review from JLC (473 views)
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|Review of: Debt Free Direct|
|Review date: 29 June 2010|
|Insolvency Practitioner who handled case: Not Known|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||8 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||8 out of 10|
|Overall Insolvency Practitioner Rating:||8 out of 10|
|i am an Administrator, married with 2 teenage children and lilve in leeds|
|My interaction with the company:|
|i rang them, explained our situation, they posted out forms, I returned all documents requested, they sent someone to pick up the final documents. there was a change to the orignal IVA and we had to take it over 6 years rather than 5. this was agreed and the IVA accepted.|
|Why I gave the ratings I did:|
|the rating I gave shows that they were very helpful, understanding and they reasured us that this would be the best solution and not to worry.|
|One thing they did - which really impressed me:|
|they dealt with creditors who kept calling and asking for payments when the IVA had been accepted. they also helped to reduce our fuel bill without any hassel at all.|
|One thing they did - which I felt could be improved:|
|our current circumstances are that we are managing financially now, it is difficult but it has made us realise how much mess we were in. we are only 6 months into our IVA so we still have a long way to go, but hopefully we will get there.|
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- Debt Free Direct
the staff at dfd are so helpfull, even thru out the last 3 yrs they are consitant with being helpful...
Review from anu, 26-Feb-2007
Support in a non judgemetal way.
Review from Daffodil, 08-Nov-2010
Impressed with all
Review from Thank you!, 17-Jul-2008
they always phone every now and then to see if evry is ok
Review from sonya, 11-Apr-2011
They reduced my payments to an amount i could afford and enable me to stop constantly worrying about...
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