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| My circumstances: |
| IM A SINGLE HOME OWNER WITH NO EQUITY LIVING IN LIVERPOOL, I HAD 18K WORTH OF DEBT, ON A LOW INCOME. I HAD RECENTLY BECOME SINGLE SO LOST HALF MY BILL MONEY. |
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| My interaction with
the company: |
| I rang them, they listened to my situation and recommended IVA, they posted form, I completed and returned, after some small changes the IVA was accepted at the creditor meeting. I found them to be friendly and helpful. |
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| Why I gave the ratings I did: |
| I RATED THEM WHAT I DID BECAUSE THEY WHERE FRIENDLY WHEN I NEEDED IT MOST, THEY TALKED ME THROUGH A SITUATION I THOUGHT I WOULD NEVER BE ABLE TO GET OUT OF. |
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| One thing they did - which really
impressed me: |
| THEY JUST MADE THINGS SO SIMPLE, THEY DID ALL THE WORK, ALL I DID WAS PROVIDE THE NUMBERS. THE FRIENDLY SERVICE WAS WHAT I NEEDED MOST WHEN AT A TIME I THOUGHT THERE WAS NO OTHER WAY, I WAS HONESTLY THINKING ABOUT DOING STUPID THINGS BECAUSE I COULDNT SLEEP AT NIGHT WITH WORRY, WHEN MY IVA WAS ACCEPTED IT WAS THE FIRST TIME ID SLEPT THE FULL NUGHT IN ABOUT 12 MONTHS. |
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| One thing they did - which I felt could be improved: |
| IN MY EXPERIENCE NOTHING NEEDED TO BE IMPROVED |
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| Other points |
| IM A YEAR INTO MY IVA, AND IVE LEARNT HOW STUPID I WAS TO EVER GET CREDIT( BUYING THINGS I DIDNT REALLY NEED ), I CAN HONESTLY SAY I WILL NEVER GET A CREDIT CARD EVER AGAIN, IVE LEARNT TO BE MORE SAVVY WITH MY MONEY, AND IF I CANT AFFORD IT I CANT HAVE IT!! I DONT ACTUALLY KNOW HOW MUCH IF ANY WILL BE WRITTEN OFF AS I GIVE HALF MY BONUS IF I GET ONE WHEN I GET PAID. |
