Review from Dazza (454 views)
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| Review of: Debt Free Direct |
| Review date: 25 June 2010 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 4 days |
| Weeks to IVA proposal after decision made: 2 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 10 out of 10 |
| Their customer service: | 10 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 10 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 8 out of 10 |
| Overall Insolvency Practitioner Rating: | 10 out of 10 |
| My circumstances: |
| I am a fireman living in London with 76 thousand pounds of debt and no equity in my property |
| My interaction with the company: |
| Please briefly explain how your interaction with the company went: (Optional)<br> I rang them, they listened to my situation and recommended IVA, they posted form, I completed and returned, after some small changes the IVA was accepted at the creditor meeting. I found them to be friendly and helpful. |
| Why I gave the ratings I did: |
| I rated them 10 out of 10 because they were excellent and I felt I could trust them. |
| One thing they did - which really impressed me: |
| Sent some1 round 2 my home 2 collect all the necessary paperwork relating 2 my debts and personally delivered them securely |
| One thing they did - which I felt could be improved: |
| Speed up the process |
| Other points |
Community Comments of this review
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Reviewer quotes
- Debt Free Direct
|
when i rang about a question i had they explained everything so i could understand
Review from janet brooks, 29-Jun-2010 |
|
Immediate help. I can contact Debt Free Direct by phone and discuss the exact details of my IVA.
Review from R D, 14-Aug-2010 |
|
they made me feel like i was the only one in this stiation and put all my worries to rest
Review from martin , 23-Aug-2010 |
|
Even when the IVA was accepted, they still help you should you have any problems
Review from Sharon, 30-Jun-2010 |
|
They made it so easy fr us to talk to them and not make us feel we were on our owwn.
Review from Jane, 30-Jul-2010 |
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