Review from Debt Free Journey (557 views)
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|Review of: ClearDebt|
|Review date: 23 June 2010|
|Insolvency Practitioner who handled case: David Mond|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 4 weeks|
|Weeks to IVA accepted/rejected after decision made: 5 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I had around around 50k of debt and Cleardebt helped propose and get accepted an IVA that benefited me and also my creditors.|
|My interaction with the company:|
|I filled in the online debt calculator. This was one thing that attracted them to me as i like doing things via the internet. The next day i had a telephone call and they discussed all my options. At that time the caller said he would call me back a couple days later to see what option i would like to take. In the event, i called the following day and started the IVA process. Within two days i had the first details through and their request for information needed. Within 5 weeks, the IVA was proposed and accepted.|
|Why I gave the ratings I did:|
|The way they dealt with my enquiry was with proffesionalism and speed and also they sounded like they cared and understood the problems i was going through.|
|One thing they did - which really impressed me:|
|As soon as they agreed to propose my IVA i felt a lot more relaxed which made me feel alot better.|
|One thing they did - which I felt could be improved:|
|I dont feel they could improve on anything in my case.|
|I have just completed the first year of my IVA and all is going well. I am learning how to live within my budget and not to rely on credit. My dividend is around 43p in the £1.|
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There was no hassle,and made to feel at ease.
Review from Neil, 18-Jun-2012
Customer service and response to queries was first class.
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Got my iva....and kept me updated
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made me feel at ease when talking to them.
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Speed and efficiency
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