Review from IRob (772 views)
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| Review of: ClearDebt |
| Review date: 03 June 2010 |
| Insolvency Practitioner who handled case: David Emanuel Merton Mond |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 14 days |
| Weeks to IVA proposal after decision made: 3 weeks |
| Weeks to IVA accepted/rejected after decision made: 6 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 7 out of 10 |
| Their customer service: | 7 out of 10 |
| Their speed of response: | 10 out of 10 |
| Overall Company Rating: | 5 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 5 out of 10 |
| Overall Insolvency Practitioner Rating: | 6 out of 10 |
| My circumstances: |
| i only had 3 creditors and one of those was a 35k shortfall on a mortgage. i wasnt sure of my options so contacted cleardebt |
| My interaction with the company: |
| they advised that my options would be bankruptcy, debt management or an IVA.it has been quite a lengthy process which is my own fault really as i had moved address a lot so this delayed the process. but once i got settled i sent everything recorded delivery and things started to move very fast and my IVA has just been accepted |
| Why I gave the ratings I did: |
| because i dont have anything to compare them to. we have only just started working together and everything has been very good so far and im very happy with them |
| One thing they did - which really impressed me: |
| they are always on top of everything and very organised. very impressed with the speed of everything |
| One thing they did - which I felt could be improved: |
| would of preferred to speak to one person from start to finish but i understand that the process doesnt work like that |
| Other points |
| my IVA has just been accepted. i owe about 38k, paying back about 15% of my debt |
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Reviewer quotes
- ClearDebt
|
Everything
Review from Chris, 03-Mar-2011 |
|
customer care and responce times.
Review from Ricardo , 10-Jul-2007 |
|
when i ran into difficulties paying the monthly instalment they assisted me by extending the time to...
Review from sally, 16-May-2012 |
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?
Review from Wezza, 05-May-2011 |
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They answered all of my questions.
Review from Molly, 19-Apr-2011 |
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