Review from Charlie Beddoes (899 views)

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Review of: McCambridge Duffy & Co
Review date: 10 May 2010
Insolvency Practitioner who handled case: JAMES PATRICK GREEN
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 2 days
Weeks to IVA proposal after decision made: 1 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
Following both myself and my partner going through a divorce, selling our marital properties at a loss and time off work through stress, we were left with a combined debt of 60k.
My interaction with the company:
All interactions with the company were excellent. They maintained an extremely professional manner but at the same time were able to provide a compassionate and understanding human element. Not many companies can do this!
Why I gave the ratings I did:
They received 10 out of 10 for everything from me as that is the rating they deserve! They took the stress out of everything and were able to provide an excellent solution for me.
One thing they did - which really impressed me:
Charlie, Caroline, Rosie and everyone else were extremely helpful at all times and all went out of their way to help me with things which could have been considered trivial. They never made me feel this was the case though and I felt very comfortable asking those stupid questions. Charlie probably had to put up with the worst from me especially when I freaked out at one point but he was superb and calmed me down quickly and provided me with the information I needed to deal with the problem. Rosie was also excellent and did a fantastic job negotiating with the creditors, meaning the IVA was realistic to help to ensure completion and avoid bankruptcy from the creditors unrealistic demands. Caroline has again been excellent and shown great patience with delays on my part.
One thing they did - which I felt could be improved:
I have not any experience which has left me feeling that anything could be improved. 
Other points
29p to the pound over 5.5 years I believe but it has not been about this for me. It was about finding a realistic and maintainable solution that would avoid bankruptcy and stop creditors from stressing us out! It was lovely to come back to an empty post box today which would normally have been stuffed full of demands from creditors! Thank you to everyone who has worked on our case! :)

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Reviewer quotes

  • McCambridge Duffy & Co
Clarity of advice
Review from surreyman, 28-Feb-2012
reasurance and approachable, took a weight of our shoulders.
Review from sally, 15-Feb-2010
It was just the friendliness of the people i dealt with. When you are in this situation you feel so ...
Review from Louise, 15-Feb-2010
Keeping me constantly informed of what was going on.
Review from Lynda from Bristol, 21-Mar-2011
They were very comprehensive in explaining everything as we progressed.
Review from Oliver, 05-Mar-2013

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