Review from sillybilly (787 views)

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Review of: IVA Advice Company
Review date: 27 April 2010
Insolvency Practitioner who handled case: Melanie Giles
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 7 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I work for the NHS and with my partner we had unsecured debts of 43k and a property with 25k equity.
My interaction with the company:
The company were very professional always kept me up to date I am thrilled I made the choice after reading reviews to go with this company. I was very concerned as we do have equity in our property but are over stretched with our borrowing so remortgaging not an option. Due to personal and very valid reasons we did not want to loose our property.
Why I gave the ratings I did:
I rated 10/10 as I feel they were excellent and I had complete faith in them.
One thing they did - which really impressed me:
Personal service and empathetic
One thing they did - which I felt could be improved:
 
Other points
We have learnt we must now live within our means and that we are not the only people to go through this.

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Reviewer quotes

  • IVA Advice Company
they listened
Review from aj, 27-Jul-2011
I had to make a trip to the offices for a face to face meeting (which is compulsory for the Self Emp...
Review from Miss N, 19-Aug-2010
They were a constant source of help, i asked so many questions and they did not get irritated by me ...
Review from Jenny, 20-Sep-2010
Every aspect was covered and explained so that we knew all that was happening at any time and what c...
Review from D & K Williams, 30-Sep-2010
Changes my life from being afraid to answer the door and phone or open the post and worrying if i wo...
Review from Mr C, 20-May-2011

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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    A useful site that is free to use and full of useful... - by , 01/03/2008
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