Review from Happy 123 (661 views)

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Review of: ClearDebt
Review date: 08 April 2010
Insolvency Practitioner who handled case: David Mond
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
.
My interaction with the company:
I was very nervous before contacting the company and felt embarassed about the financial position I was in but after speaking to ClearDebt I felt a little more in control and confident that they could help me. They were very supportive and treated me as an individual.
Why I gave the ratings I did:
Without the help of ClearDebt I seriously do not know what I would have done!!
One thing they did - which really impressed me:
The told me exactly what I could afford and were realistic in my offer of re-payment.
One thing they did - which I felt could be improved:
 
Other points

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Reviewer quotes

  • ClearDebt
The level of contact and how they kept us constantly updated, both Kim and Sarah were excellent in t...
Review from Ashenhurst, 12-Aug-2011
Explanation of everything
Review from Liverpool11, 25-Oct-2010
The service of Cleardebt and the speed in which they managed to sort my IVA out for me.
Review from cest1, 25-May-2011
Could always speak to my adviser - she always returned my calls if I had to leave a message
Review from astra77, 10-Aug-2010
never belittled me for the dept
Review from dappykim, 23-Jul-2010

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