Review from Clairbare (799 views)

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Review of: IVA Advice Company
Review date: 30 March 2010
Insolvency Practitioner who handled case: Melanie Giles
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 3 days
Weeks to IVA proposal after decision made: 6 weeks
Weeks to IVA accepted/rejected after decision made: 8 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
Joint IVA proposal with debts approx £67k and no equity currently in property. Most of debt held with 1 creditor
My interaction with the company:
The company have been very helpful and caring and prompt - we had a face to face meeting with our IP which offers a very personal touch
Why I gave the ratings I did:
I feel this company goes that extra mile to make the process less stressful, offering a more personal feel
One thing they did - which really impressed me:
The speed in which responses were given and the fact the IP even gave us her personal contact details whilst we looked over the proposal so we could go over any queries
One thing they did - which I felt could be improved:
 
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Reviewer quotes

  • IVA Advice Company
Had difficulty paying a particular contribution due to vets bills and this was accommodated and sens...
Review from Ruby, 17-Feb-2012
Always followed through with what they had told me.
Review from legaleagle, 06-Jan-2011
The overall manner in which they dealt with us as clients was second to none.
Review from davram1967, 04-Sep-2008
Face to face non judgemental contact
Review from Dai, 11-Feb-2010
they took the worry out of the paperwork
Review from claire, 09-Oct-2008

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Last 5 comments(for Reviews)

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
  • I agree with a lot of what has been said. Very poor customer service. In fact they ignore any corr...
  • Dear MRS 12, I'm concerned to read your comments on your time with Freeman Jones. Clearly this is no...
  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
  • Sounds like it could of been written by a member of their staff

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  • IVA.com is rated 3.9 on a scale of 5 based on on reviewcentre.com.
    Latest review:
    A useful site that is free to use and full of useful... - by , 01/03/2008
    5/ 5stars
    Good Points
    Very informative with lots of useful information. A lot of reviews on firms that really help understand their customer service and ability. The reviews appear to be genuine as they offer interesting insights. Didn't really use the the map but looks impressive!
    Bad Points
    The site is a bit cluttered and sometimes hard to navigate around.
    General Comments
    A useful site that is free to use and full of useful information about IVAs. If you are thinking of doing an IVA then this is a must use site.