Review from rcar (646 views)
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|Review of: IVA Advice Company|
|Review date: 05 March 2010|
|Insolvency Practitioner who handled case: Melanie Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 1 weeks|
|Weeks to IVA accepted/rejected after decision made: 12 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I am married with one child and had approx 32k of debt.|
|My interaction with the company:|
|after speaking to mike thomas debtwizard, i was referred to melanie giles office and spoke to melanie nicholls who went through all our options and was very reassuring and understanding. the iva was dealt with by gareth bishop of phillip gill & co who has been extremely helpful and informative throughout the process.|
|Why I gave the ratings I did:|
|I have rated the company 10 out of 10 in all areas as i feel they have been fantastic. I was kept informed of the progress and updates at all times and was always contacted atthe agreed time. In all conversations regarding the IVA the practitioners and advisors i spoke to were very reassuring and really made me feel positive about my situation. I feel more confident and in control of my finances now than ever before.|
|One thing they did - which really impressed me:|
|gareths telephone and email communication have been excellent - sometimes receiving a response back within seconds of sending an email! he has responded to every single query we have had with expertise knowledge and sound advice.|
|One thing they did - which I felt could be improved:|
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