Review from I C M DRIVER (894 views)

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Review of: Debt Lifeboat
Review date: 18 December 2009
Insolvency Practitioner who handled case: Phillip Allen
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: Bankruptcy
 
Speed of response
No of days to make a decision after I spoke to IVA company: 7 days
Weeks to IVA proposal after decision made: 4 weeks
Weeks to IVA accepted/rejected after decision made: 7 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
OVER £200K OF PERSONAL DEBT ON CREDIT CARDS AS A RESULT OF FINANCING A FAILING BUSINESS.NO EQUITY IN HOUSE OR OTHER SIGNIFICANT ASSETS
My interaction with the company:
AFTER CONSULTING THE EXCELLENT WEBSITE A PERSONAL INTERVIEW WAS ARRANGED FOLLOWING WHICH AN IVA PROPOSAL WAS PREPARED AND ACCEPTED.UNFORTUNATELY I COULD NOT MAINTAIN PAYMENTS AFTER 3 YEARS AND AM NOW BANKRUPT PARTY ASSISTED THROUGH THE PROCESS BY LIFEBOAT.A MOST PROFESSIONAL AND POLITE ORGANISATION WHICH I WOULD RECOMMEND WITHOUT HESITATION
Why I gave the ratings I did:
SEE COMMENTS ABOVE!
One thing they did - which really impressed me:
THEY WERE HONEST!
One thing they did - which I felt could be improved:
THEY ARE IN BUSINESS-BUT SOME OF MY CREDITORS FOUND THEIR FEES A BIT STEEP!HOWEVER THIS WAS NOT TO MY OVERALL DISADVANTAGE,SO GOOD LUCK TO EM! 
Other points
NOW BANKRUPT WITH OWN PETITION...NONE OF US HAVE CRYSTAL BALL DO WE?

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Reviewer quotes

  • Debt Lifeboat
Dsiplayed unbelievable patience whilst I was negotiating a settlement with my ex-wife.
Review from Mike, 09-Aug-2010
the on-line debt advisor, crucial first step for me before I was ready to speak to a real person on ...
Review from lulu77, 30-Jul-2007
Always easy to to get hold of someone on the phone to speak to someone with understanding about the ...
Review from nsipa, 04-Jan-2008
They always got back to you when you could not speak to the right person
Review from D Harrison , 08-Apr-2013
Being human and understanding - sorry that is two
Review from CSM, 24-May-2011

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
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