Review from endorphin (816 views)
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| Review of: ClearDebt |
| Review date: 16 December 2009 |
| Insolvency Practitioner who handled case: Not Known |
| I proceeded as far along as: Accepted IVA |
| The solution I opted for in the end: IVA |
| Speed of response |
| No of days to make a decision after I spoke to IVA company: 2 days |
| Weeks to IVA proposal after decision made: 1 weeks |
| Weeks to IVA accepted/rejected after decision made: 1 weeks |
| IVA Company Ratings | |
| Their debt solutions expertise: | 8 out of 10 |
| Their customer service: | 9 out of 10 |
| Their speed of response: | 9 out of 10 |
| Overall Company Rating: | 9 out of 10 |
| Insolvency Practitioner Ratings | |
| The quality of IVA proposal: | 8 out of 10 |
| Overall Insolvency Practitioner Rating: | 6 out of 10 |
| My circumstances: |
| I am a civil servant living in Northern Ireland, I had 22k of debt and a property with 9k of equity. |
| My interaction with the company: |
| I rang ClearBebt wherby the advised me that an IVA was the best possible route for my situation. They sent out the relevant information and I returned it. I found them to be very friendly and helpful. |
| Why I gave the ratings I did: |
| I rated them 9 out of 10 because of their high level of customer service. |
| One thing they did - which really impressed me: |
| Timely call-backs when requested. |
| One thing they did - which I felt could be improved: |
| Nothing. |
| Other points |
| I am currently in my third year of an IVA. |
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Reviewer quotes
- ClearDebt
|
Adriennes friendly and helpful manner.
Review from sonia, 06-Oct-2011 |
|
Professional
Review from Tracey Hobbs, 22-Jul-2011 |
|
I always knew exactly what was going on at all times and i felt i was looked after.
Review from winsford34, 22-Dec-2010 |
|
They were very friendly and helpful and not judgemental
Review from Jackie_Newcastle, 27-Apr-2011 |
|
The staff are comfortable to speak to.
Review from Shadow, 20-Dec-2010 |
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