Review from Tommo41 (1220 views)

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Review of: McCambridge Duffy & Co
Review date: 19 November 2009
Insolvency Practitioner who handled case: Judy Mooney
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 4 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
I am a civil servant living in Sheffield. I had 27.5k of debt and a property which does not have enough equity to enable me to pay my debts.
My interaction with the company:
I rang them and explained my situation and they recommended IVA. I completed the forms and after some small changes the IVA was accepted at the creditor meeting. I was told to phone at 10.45am on the day of the meeting but received a phone call 1 hour earlier informing me that my IVA had already been accepted.
Why I gave the ratings I did:
I rated then 10 out of 10 because of the speed with which my IVA was sorted. I expected it to drag on for months
One thing they did - which really impressed me:
There is always someone available to answer any questions.
One thing they did - which I felt could be improved:
No improvement necessary. 
Other points
Never to get in debt again.

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5 out of 5 4 out of 5 29 November 2009

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Reviewer quotes

  • McCambridge Duffy & Co
Attitudes of everyone - really professionao and no one judged us
Review from GPS, 16-Sep-2010
One of the staff Rosie involved with me, totally felt my pain and personally took my case on and wen...
Review from Co Down Single Mum, 25-Mar-2011
i was most impressed with their understanding. Being in debt leaves you feeling ashamed and vulnerab...
Review from Relieved couple, 12-Aug-2010
dealing with the bailiff who was about to take my wifes car
Review from mr m, 22-Dec-2011
Made me feel at ease
Review from Mary, 16-May-2013

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  • Very poor company customer service wise, I also have ended up with them after my account was transfe...
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  • I am currently in an IVA where Greg Mullarkey is the IP - I find him very rude and unapproachable. ...
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