Review from Richard (798 views)
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|Review of: ClearDebt|
|Review date: 09 October 2009|
|Insolvency Practitioner who handled case: David Emanuel Merton Mond|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 7 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||9 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||9 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||8 out of 10|
|Overall Insolvency Practitioner Rating:||9 out of 10|
|I was in an IVA previously and it was my own fault but it defaulted. From then on I was trying to juggle my payments and get on until I could get another IVA proposed. It was a stressful time.|
|My interaction with the company:|
|My partner saw an advert online and I filled in the IVA calulator and got a call the same day. The initial advisor was very helpful and professional. The whole process went smoothly.|
|Why I gave the ratings I did:|
|I have given high ratings because my experiance so far with Cleardebt has been excellent.|
|One thing they did - which really impressed me:|
|I was getting nasty phone calls from a creditor who wouldnt believe I was in an IVA. As I thought everything had been sorted I was a little distressed. However I called Cleardebt and the matter was resolved that day, I was impressed. Cleardebt always got back to me if I had any queries within half a day.|
|One thing they did - which I felt could be improved:|
|The only thing I can think of which isnt a huge factor as I wanted to pay as much as possible towards the IVA was that a figure of £200 was mentioned then not long after it was a figure of £300, as I said not a problem but maybe in future dont mention a figure and put that in someones head until you have confirmed what the client will be paying. Also I havent as yet received this years report which was due in August as the person I was dealing with has left the company. I have been told today that this will be sent out shortly.|
|I am very happy and have about 2 and half years left to until the IVA is complete. I will be writing off around 12k in total.|
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When i initally discussed my costs of living they discussed everything and were truthful in what i c...
Review from Wilbur, 23-Oct-2008
How helpfull all the staff were.
Review from Low Loadlower, 22-Jul-2011
Paperwork sent out immediately.
Review from bailey001, 04-Oct-2010
ONE THING IS DIFFICULT AS ITS OVERALL BUT THE SPEED AND EFFICENCY.
Review from David , 23-Aug-2012
When Cleardebt got in touch they were very helpful and their customer care was excellent.
Review from ChrisHerts, 11-May-2011
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