Review from Julian Eccles (14075 views)

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Review of: The Debt People
Review date: 01 February 2007
Insolvency Practitioner who handled case: Elizabeth Pywowarczuk
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 1 days
Weeks to IVA proposal after decision made: 16 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 7 out of 10
Their customer service: 7 out of 10
Their speed of response: 4 out of 10
Overall Company Rating: 7 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 7 out of 10
Overall Insolvency Practitioner Rating: 7 out of 10
 
My circumstances:
I am a civil servant living in South Wales, my wife and I had debts over 130k and a property with no equity. <br>
My interaction with the company:
I rang them,they stated our options and recommended an IVA as the best solution.The paperwork took an awful long time to sort out due to stuff going missing on a couple of occasions but I found the staff more than supportive until the IVA was agreed.
Why I gave the ratings I did:
I feel a little more care could have been taken with the paperwork but overall the company have been great to deal with.
One thing they did - which really impressed me:
One thing they did - which I felt could be improved:
 
Other points
We have paid 1 year so far and although it is a struggle we remain positive about the future. The debt will be reduced by approx 50% over the 5 year term with an additional 12 months to pay the companies fees.

Community Comments of this review

Quality? Genuine? Date
3 out of 5 3 out of 5 09 July 2012
Comment: I wouldn't look at it as an additional 12 months to pay the fees. The fees are more likely to be paid throughout the arrangement, toploaded towards the start facilitating the satisfaction of the Nominee fee. The agreement to debt write-off at the end of the arrangement is obtained via the fees which at the end of the day are always dictated or agreed by the creditors.
 
Quality? Genuine? Date
4 out of 5 3 out of 5 12 May 2011
Quality? Genuine? Date
5 out of 5 5 out of 5 26 October 2007
Quality? Genuine? Date
2 out of 5 3 out of 5 01 February 2007

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Reviewer quotes

  • The Debt People
the speed inwhich they got me my iva
Review from tawny, 05-Jan-2007
What really impressed us, was the way that we were treated as individuals. Our case was worked aroun...
Review from Ann - Marie, 07-Dec-2007

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