Review from Rachel (1161 views)
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|Review of: Debt Free Direct|
|Review date: 19 May 2009|
|Insolvency Practitioner who handled case: Julie Williams|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 4 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||7 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I am a legal editor, I earn 21K. I had debts of around 25K. No equity or savings.|
|My interaction with the company:|
|After being terrified, bullied and messed around by totally useless IVA companies (Blair Endersby and the company Melanie Nicholas and Melanie Giles work for- emails and recorded phone calls to prove this is not liable- Debt Free Direct were kind, understanding, helpful and efficient. They didnt push me into anything or waste my time. I didnt feel scared or alone.|
|Why I gave the ratings I did:|
|I have rated them so highly because they kept me informed at every step. The modification to my IVA proposal was very fair and realistic. They were efficient and their aim was to help me work my way out of debt rather than to make some money from me like one of the above mentioned companies did by refering me to their other company for a DMP that I would have been stuck in til I was over 60!!!|
|One thing they did - which really impressed me:|
|They were always on the other end of the phone with honest, realistic answers.|
|One thing they did - which I felt could be improved:|
|Im sorry but I cannot fault them, they were speedy, polite, helpful, understanding....|
|I am so relieved that I will be debt free in the forseeable future. THANK YOU DEBT FREE DIRECT!!!|
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- Debt Free Direct
The review of my expenses was quite thorough, and it did help to establish a fair amount I would hav...
Review from Laurent Lafont, 28-Jun-2010
Did not judge me for getting myself into the situation I had.
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First contact on phone
Review from woozie, 10-Jan-2009
Immediate help. I can contact Debt Free Direct by phone and discuss the exact details of my IVA.
Review from R D, 14-Aug-2010
They made it so easy fr us to talk to them and not make us feel we were on our owwn.
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