Review from Gord (1081 views)

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Review of: IVA Advice Company
Review date: 12 May 2009
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Accepted IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 10 days
Weeks to IVA proposal after decision made: 8 weeks
Weeks to IVA accepted/rejected after decision made: 2 weeks
 
IVA Company Ratings
Their debt solutions expertise: 9 out of 10
Their customer service: 10 out of 10
Their speed of response: 8 out of 10
Overall Company Rating: 9 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 9 out of 10
Overall Insolvency Practitioner Rating: 9 out of 10
 
My circumstances:
I am a sales manager living in London - living in a propery with my partner . Purchased the propert in 2007 with a 120% together mortgage . when things hit the buffers we ended up with about 96K of unsecured debt between the two of us ( including unsecured loan on mortgage ) negative equity and looking down the barrel of rather big gun
My interaction with the company:
first rang Tina early January after doing lots of lurking on the forum and making my mind uup that Melanie and her team seemed to know what was going on and also had lots of sucesses - . The interaction was great - and from january when we first made the call our IVA ( two seperate ones ) was approved on 30th april - It was initialy rejected but Hwell and the team pulled it round
Why I gave the ratings I did:
all in all the team were great and helpfull - also they knew what they were doing and didnt try and push - It took about 4 months - but that was fine by me as it gave us time to really look at things and also it took some of the pressure off as we stopped paying creditors once we had decided - and gave us some breathing space to put some money aside
One thing they did - which really impressed me:
They put in a bullish I & E and fought our corner when the creditors wanted more - and initialy rejected it . we ended up only paying £10 extra .
One thing they did - which I felt could be improved:
nothing major - everything went smoothly  
Other points
approved 30th April two seperate IVAs for me and my partner . I pay back 32p in the pound ( it went to 6 years as NR was major creditor ) My partner pays back 51p in the pound - so NR actually get almost 80% as they are joint .

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Reviewer quotes

  • IVA Advice Company
When I first made contact with the firm (after having a negative experience with another firm) I was...
Review from LB, 06-Jun-2008
They listened to the facts, werent judgemental, and kept in touch by way of regular updates.
Review from Mr and Mrs T, 02-Jun-2010
communication - always responsive and quick
Review from suz, 24-Feb-2010
Communication, in simple to understand terms
Review from L Norbury, 18-Mar-2008
They offered me a solution I had never heard of before that worked perfectly for me, a one-off payme...
Review from steve0, 27-Mar-2012

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