Review from David Eade (1523 views)

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Review of: Bridgestones
Review date: 31 January 2007
Insolvency Practitioner who handled case: Not Known
I proceeded as far along as: Proposed IVA
The solution I opted for in the end: IVA
 
Speed of response
No of days to make a decision after I spoke to IVA company: 4 days
Weeks to IVA proposal after decision made: 2 weeks
Weeks to IVA accepted/rejected after decision made: 6 weeks
 
IVA Company Ratings
Their debt solutions expertise: 10 out of 10
Their customer service: 10 out of 10
Their speed of response: 10 out of 10
Overall Company Rating: 10 out of 10
 
Insolvency Practitioner Ratings
The quality of IVA proposal: 10 out of 10
Overall Insolvency Practitioner Rating: 10 out of 10
 
My circumstances:
i was a warehouse worker and became heavily in debt when my wife became ill for 3months and we only had my wages to live on and the companies that we owed money to would not listen or help.
My interaction with the company:
i phoned them to help with debt problems they listeved to what i had to say and did not judge me in any way,they sent me out information about them and debt solvency and forms for me to fill in which i did and sent back. They came up with amouny that we could afford every month, then we had someone call from another dept with in the company telling us about iva and saying that if accepted this would be best for our situation if we wanted to go ahead.
Why I gave the ratings I did:
I gave them io out of 10 due to the fact that they listened and most of all they explained everything to you so that you understood what was happening. We were getting phone calls from debters we rang and told them and the phone calls soon stopped we felt we could answer the phone again we had our lives back. Any threatening letters we were sent we just sent them on to bridgestones and they were dealt with.
One thing they did - which really impressed me:
They listened, they did not judge, they helped,they were there for you when you needed them any time.
One thing they did - which I felt could be improved:
There is nothing they give a excellent service 
Other points
We pay our monthly payment and we are living our lives with no worries about people phoning and we have money in our pockets and in the bank. This has helped us to manage our finances better as we now save if we need to buy anything and can not be tempted to get credit cards and loans which you are tempted to get for a easy life.

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3 out of 5 2 out of 5 13 February 2007

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Reviewer quotes

  • Bridgestones
they were professional about it all could not of asked for a better service thanks bridgestones.
Review from M R P, 30-Mar-2007
they proved beyond doubt how professional they are this came to light straight away as you will see.
Review from Mr J Hughes, 04-Jan-2008
Their professionalism and sensitivity to a very delicate situation.
Review from Sarah & Vince, 22-Oct-2011
they stopped all phone call and letters
Review from Ian39, 16-May-2008
Answering emails quickly and working outside normal office hours
Review from sjfs, 14-Nov-2011

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