Review from Darren (2680 views)
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|Review of: ClearDebt|
|Review date: 17 April 2009|
|Insolvency Practitioner who handled case: David Emanuel Merton Mond|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 2 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||8 out of 10|
|Their customer service:||9 out of 10|
|Their speed of response:||8 out of 10|
|Overall Company Rating:||8 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||7 out of 10|
|Overall Insolvency Practitioner Rating:||8 out of 10|
|I am an engineering manager and my wife is a nursery nurse. I had 75K of debt and very little equity in my property. A large amount of the debt was on credit cards, and I was struggling to meet the minimum payments, therefore not reducing the amount owed.|
|My interaction with the company:|
|I was supported throughout the IVA process. Although the original payment and payback period increased from the original proposal, this was still my best option.|
|Why I gave the ratings I did:|
|My rating was 8 out of 10, because everything was fully explained throughout the process, and they have helped with phone calls and letters received from creditors. My only complaint was how much the monthly payment increased from the initial enquiry. However, overall I am very pleased with the final outcome.|
|One thing they did - which really impressed me:|
|Northern Rock were delaying the update of my situation, regarding a loan and my mortgage being linked, which lead to me paying my IVA payment and a loan payment symultaniously. After one phone call to Cleardebt, the situation was resolved within 2 hours and I am now waiting for a refund of the extra loan payments.|
|One thing they did - which I felt could be improved:|
|Again, the initial figures could have been more accurate, as I feel my circumstances didnt change significantly from the first phone call to the confirmations. However the proposal increased by over £200.|
|This process has provided me with a solution to my debt problems. I have written off 75K worth of debt, and the next 6 years will teach me to manage my finances more effectively.|
Community Comments of this review
|4 out of 5||4 out of 5||21 April 2009|
|5 out of 5||5 out of 5||20 April 2009|
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