Review from Patrick (1505 views)
|Review of: Philip Gill & Co|
|Review date: 25 March 2009|
|Insolvency Practitioner who handled case: Susan Clay|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 4 days|
|Weeks to IVA proposal after decision made: 2 weeks|
|Weeks to IVA accepted/rejected after decision made: 6 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||10 out of 10|
|Their customer service:||10 out of 10|
|Their speed of response:||10 out of 10|
|Overall Company Rating:||10 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||10 out of 10|
|Overall Insolvency Practitioner Rating:||10 out of 10|
|I am a Barrister living in London. I had 29k of debt arising from studies and loans to cover my training. After much deliberation I decided I had no choice but to opt for an IVA and was fortunate enough to find Philip Gill during my research.|
|My interaction with the company:|
|After calling Philip Gill and going through the various options, they sent me all the necessary information and followed up on certain things I had not given them in a polite and timely fashion. After all the paperwork was completed I had a long telephone conversation with Susan Clay outlining all the options and the exact possible outcomes. She kindly answered various questions I had and took time and care over the entire process giving me supreme confidence in their abilities.|
|Why I gave the ratings I did:|
|Susan Clay and Hywel Casling were exceptionally well informed, courteous, professional and as helpful as one could possibly imagine or hope for. They made what could be a very embarrassing and difficult decision into a positive experience and have helped me to get back onto my feet and given me a sense of relief for the first time in years.|
|One thing they did - which really impressed me:|
|They were incredibly efficient and always replied in a very speedy manner.|
|One thing they did - which I felt could be improved:|
|Going into an IVA is not an easy decision, but by using a knowledgeable firm and staff as charming as Susan and Hywel it is a decision one does not regret making. My IVA was accepted and I can breathe more easily knowing that my repayments are much lower each month and that my creditors are getting something back, which I feel is morally important to ensure.|
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- Philip Gill & Co
no call centres....phone answered asap
Review from eu1953, 11-Nov-2008
I was sent (and returned) my proposal documents by email as well as by post, which sped things up co...
Review from PamD, 28-Dec-2007
Good clear IVA proposal document, all options explained clearly. Advice was given to match my circum...
Review from minky63, 28-Jan-2009
They were incredibly efficient and always replied in a very speedy manner.
Review from Patrick, 25-Mar-2009
The customer service. Sue was always available via email and phone.
Review from Paul , 06-Oct-2008
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