Review from minky63 (1154 views)
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|Review of: Philip Gill & Co|
|Review date: 28 January 2009|
|Insolvency Practitioner who handled case: Melanie R Giles|
|I proceeded as far along as: Accepted IVA|
|The solution I opted for in the end: IVA|
|Speed of response|
|No of days to make a decision after I spoke to IVA company: 1 days|
|Weeks to IVA proposal after decision made: 8 weeks|
|Weeks to IVA accepted/rejected after decision made: 12 weeks|
|IVA Company Ratings|
|Their debt solutions expertise:||9 out of 10|
|Their customer service:||4 out of 10|
|Their speed of response:||3 out of 10|
|Overall Company Rating:||6 out of 10|
|Insolvency Practitioner Ratings|
|The quality of IVA proposal:||9 out of 10|
|Overall Insolvency Practitioner Rating:||8 out of 10|
|Police Officer & wife living in Sussex combined 120k debt property 15k equity (sold). no other assets.|
|My interaction with the company:|
|Good Contact Phone and e-mail, with quick response Documents good but a little confusing, dealt with several people never the same one twice.|
|Why I gave the ratings I did:|
|Quality was good Documents and e-mail contact was good, process did seem to take a long time but was over Christmas period. I dont feel I was told all the information up front I.E. did not know there were standard approved maximum limits for expenditure until I budgeted over them !|
|One thing they did - which really impressed me:|
|Good clear IVA proposal document, all options explained clearly. Advice was given to match my circumstances.|
|One thing they did - which I felt could be improved:|
|Clearer budget information on limits and standard maximum limits for expenditure items. Would have saved time and helped me complete the forms quicker.|
|will payback about 45p in the pound of the debt if my circumstances dont change in next 5 years.|
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- Philip Gill & Co
Customer service throughout was brilliant.
Review from P C, 06-Oct-2008
Meeting Melanie (the IP) face to face was a brilliant experience - as was the speed the office got m...
Review from Trevor, 22-Nov-2007
Reassurance that I could come through this
Review from dk, 27-Aug-2007
Totally professional, caring and committed to finding a solution for us
Review from Pete & Andie, 06-Sep-2007
The customer service. Sue was always available via email and phone.
Review from Paul , 06-Oct-2008
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